i was very impressed with the efficiency in communication. all my questions were promptly answered and there was absolute attention to detail in making sure all my concerns were addressed. their flexibility to change itinerary due to plane cancellations was also impressive, without wasting time we had plan b (4×4 vehicle) in motion, very important when travelers come with limited time and cannot afford to waste a precious day. the porter was so strong and always smiling. the guide super helpful. they both became like my brothers in nepal :), and the administration office and main coordinator was also there to extend support and help with logistics even beyond the trekking itinerary. breakfree staff is so genuinely kind and helpful, i highly recommend them!!! and on top of everything they give back to the community, they support a school for the underprivileged in a remote area of nepal!!!